We all have questions that require to be answered at some point and that we also all know the way frustrating it's after we can’t find the associated answers.

If you sell a service or product especially, you'll be able to take care that your website visitors will have some questions that may ultimately need answering.

We are assuming that you simply don’t want to be bombarded with emails and phone calls asking you the identical thing over and once again usurping your precious time. Therefore the thanks for providing answers immediately for your prospective customers is via a good FAQ page that sits on your website.

Simple! Well roughly, in any case, nobody wants to scroll through pages and pages of questions so we've got put together a listing of things for you to consider;

Start logging the questions you get asked in order that you'll identify the commonly asked ones and list these on your FAQ page.
Suggest adding a research bar for the visitor to feature within the question they need and on hitting enter it'll rummage around for related questions.
Maybe categories questions betting on the various service areas i.e. purchasing, after-sales
Consider listing the questions and when clicked on one it unveils to produce the solution.
Would having an internet chat function help especially if there are potential technical questions?

One thing to also consider is; if you're getting bombarded with questions, either your communication needs revisiting or your purchasing processes are too complicated.